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The Problem

Hey there Freecycle members (pending, new and old)! Here’s the problem, in brief. Whenever you email the list moderators at our “generic” yahoo email address (kcfreecycle-owner [at] yahoogroups.com), Yahoo “reroutes” that email and sends a copy to each moderator at his or her personal email address. Lately, Yahoo seems to be having some problems with their email system, so that some of the email sent to kcfreecycle-owner [at] yahoogroups.com never makes it to our personal email addresses. Hence, we’ve had a number of emails go missing, especially the applications that require pending members to return before we approve their memberships.

The Solution

So. If you’re trying to contact a moderator, it’s best to send your email to kcfreecycle-owner [at] yahoogroups.com AND CC the moderator(s) you’re writing to. This way, we’re sure to get your email.

Our individual addresses are as follows:

Brooke: brooke [at] kcfreecycle.org
Craig: craig [at] kcfreecycle.org
Shelly: shelly [at] kcfreecycle.org
Sheree: freecycler_sheree [at] yahoo.com
Kelly: kelly [at] kcfreecycle.org
Shane: shane [at] kcfreecycle.org

And a very especial note to pending members:

If you recently requested membership, and your membership is still pending, please return the application to kcfreecycle-owner [at] yahoogroups.com, and CC these two addresses: freecycler_sheree [at] yahoo.com and kelly [at] kcfreecycle.org. The first email address is Sheree’s; she normally approves new members. The second is moi; I’m the backup.

If you did return the application, but your membership is still pending, feel free to resend it to kcfreecycle-owner [at] yahoogroups.com, freecycler_sheree [at] yahoo.com and kelly [at] kcfreecycle.org. It’s possible that we never received the first copy, especially if you sent it directly to kcfreecycle-owner [at] yahoogroups.com and did not CC any of our personal addresses.

FYI: we usually approve pending members every other day, so please be patient. Don’t email us an “OMG I RETURNED UR EMAIL FOUR HOURS AGO WHY ARENT U APPROVING ME DID I DO SOMETHING WRONG!!!!???1?” inquiry/rant before a day or two has passed, because it won’t speed the process up any. If anything, it gives us more email to slog through and will only slow things down for everyone.

Likewise, don’t be offended it you receive a “final notice” email; these are autosent by Yahoo when your membership request expires (which, again via Yahoo, is every two weeks). If you did return your application, this just means it got lost in the internets and you’ll need to resend it. If you never received any of the first notices, again, they just got lost in the internets, and you can easily re-request membership again. No harm, no foul.

As always, our contact info can be found on the front page of the Yahoo group: groups.yahoo.com/group/kcfreecycle/ and on our website: www.kcfreecycle.org/about/

Thanks!

- Kelly G.
KCF List Owner